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Fiido C11 City E-bike

652 reviews
Fiido C11 - the best electric bike for a dynamic and safe city adventure.
Sale price€899,00 Regular price€1.099,00 Save €200,00
Color: Emerald Blue
Hydraulic Brakes
Removable Battery
Up to 90 KM of Range
Multi Accessories
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New Battery for C11

Note: The silver switch button indicates the new version.
The current C11 model uses this new battery.
If your C11 battery has a black switch button, it's the old version.
Please check carefully to avoid purchasing the wrong version.

€267,00
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Mate Watch for Titan/C21/C22/C11/T1 Pro/Air

€99,00
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Front Basket for C11/C22

€61,00
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Bike Rack Pannier Bag

€66,00
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Fiido Helmet

€66,00
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Rear Rack Bag for Fiido

Size: 385 mm*195 mm*160 mm
Capacity: 10L
Weight: 676g
Material: PU leather+EVA

€60,00
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Fiido phone holder

€22,00
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Accessories
New Battery for C11
€267,00
Mate Watch for Titan/C21/C22/C11/T1 Pro/Air
€99,00
Front Basket for C11/C22
€61,00
Bike Rack Pannier Bag
€66,00
Fiido Helmet
€66,00
Rear Rack Bag for Fiido
€60,00
Fiido phone holder
€22,00
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A truly affordable city ebike for energizing urban rides.

Fiido C11 Story

The Fiido C11 is an enhanced version of the Fiido D4S, which was praised for its high performance and stability. However, customers felt the non-removable battery and lack of hydraulic disc brakes needed improvement. Recognizing these enhancements would elevate the riding experience, we integrated customer feedback with our innovations to create the Fiido C11, a superior city commuter e-bike. Following its debut, the C11 quickly gained recognition from experts as the best value choice among high-performance urban e-bikes. As Fiido celebrates its eighth anniversary, the C11 stands as a proud milestone in our journey.

Features

Hydraulic disc brakes
Delivers better power, stability, adjustability, and performance than traditional mechanical brakes.
Long Range
Up to 90 km of range for worry-free exploration. Range extendable with extra batteries.
Removable Battery
The 500Wh removable battery enables easy charging anywhere.
Multi Accessories
Rear rack and optional front basket greatly enhance the e-bike's versatility and practicality.

Savor the smoothness in every pedal.

Step-through Bike Frame Design
Fiido C11's step-through bike frame design provides easy mounting, comfortable riding, and increased safety.
5 PAS Mode Power Assist System
Effortlessly climb hills or navigate through headwinds with ease.
Ergonomic Velo Saddle
Velo saddle provides ultimate comfort on long, bumpy rides.
Front suspension fork
Front suspension fork enhances riding comfort, control, and safety while improving overall vehicle performance.
Adjustable Handlebars
Adjustable handlebars for the most comfortable riding angle.

High Configuration & Cost-effectiveness

Enhanced 7-Speed Shifting
Compared to the 6-speed, the 7-speed system delivers smoother transitions, improved riding efficiency, and greater adaptability.
700C Tires
Reflective sides on 700C tires boost visibility in dark.
Backlit LCD Display
Full-color display shows metrics, connects to watch for effortless activation.
Charging your phone
Concealed USB port for phone charging.
Brake Light
Auto-illuminating brake light ensures safety.
Strong torque motor
A 55Nm torque motor, ensuring exceptional power.
Loud Horn
Enhanced safety with loud, clear horn.
Headlight Swivels with Direction
Swiveling headlight delivers full visibility.

Real-world Range Testing

Full Throttle
Preset
Avg. Spd. 
22.92
 km/h
Range: 
55.74
 km
Spd. Unlocked
Avg. Spd. 
30.92
 km/h
Range: 
30.12
 km
Pedal Assist
ECO
Avg. Spd. 
20.83
 km/h
Range: 
90.86
 km
Normal
Avg. Spd. 
22
 km/h
Range: 
66.50
 km
Sport
Avg. Spd. 
22.16
 km/h
Range: 
64.87
 km
Turbo
Avg. Spd. 
22.87
 km/h
Range: 
63.22
 km
Turbo+
Avg. Spd. 
23
 km/h
Range: 
62.50
 km
(The results above were obtained with a rider weighing 80kg, in a flat road environment at 27℃. Please note that the cruising range can vary depending on riding conditions; refer to actual usage for more accurate information)

The Brand

We listen to our customers, whose insights flow into our lab and merge with with our creativity and expertise. Fiido's mission is to create practical and artistic e-bikes that truly respond to customer needs. By optimizing R&D and supply chains, we also make e-bikes more affordable. This commitment has made us one of the fastest growing e-bike brands in the world.

Specifications

  • DETAILS
    Model Name
    C11
    Model Code
    C11
    Net Weight
    24.5 kg
    Payload
    120 kg
  • FRAMESET
    Frame
    700C aluminum alloy step-through city frame
    Fork
    Suspension fork (40mm travel) with 100mm opening width
    Headset
    Aluminum alloy bearing headset
  • E-SYSTEM
    Drive Unit
    500W
    Battery
    DMEGC/EVE 499.2Wh
    Charger
    48V2A
    Display
    LCD 1.47 inch
  • DRIVETRAIN
    Rear Derailleur
    SHIMANO TY300D
    Shifters
    7-speed
    Chain
    KMC Z7
    Crank
    Aluminum alloy 52T
    Rear Cogs
    7-speed (14-28T)
    Sensor
    12-magnet speed sensor
  • BRAKES
    Brakes
    Dual-piston hydraulic disc brake with power cut-off
    Brake Levers
    Hydraulic disc brake
  • WHEELS
    Front Hub
    Aluminum alloy double-bearing barrel axle hub (quick release front axle)
    Rims
    Aluminum alloy double-layer rim
    Spokes
    Stainless steel spokes with brass nipples
    Tires
    CST 27.6*1.57
  • COMPONENTS
    Handlebar
    Aluminum alloy (Length: 635mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm)
    Stem
    Aluminum alloy adjustable stem
    Grips
    TPR non-slip handle grip (Length: about 130mm)
    Saddle
    VELO vacuum full-fit saddle
    Seatpost
    Aluminum alloy clamp head seatpost (Length: 400mm, Diameter: 33.9mm)

Geometry

All measurements provided in mm unless otherwise noted.
Rider heights 5'1" (155cm) - 6'5" (195cm)
Wheel size CST 700*40C
A-Seat tube 450
B-Seat tube angle 73°
C-Head tube 190
D-Head angle 70.5°
E-Top tube length 605
F-Standover height 572
G-BB drop 68
H-Rear Center 468
I-Wheelbase 1115
J-Reach 398
K-Stack 676
L-Maximum seat height 1050
M-Minimum seat height 790
N-Rear rack height 755
O-Total length 1820
P-Handlebar height 1150
Q-Handlebar length 670
R-Rear Rack Load 25kg
S-Sear rack outer diameter length 300
T-Rear rack width 128

FAQ

About the Product
How long can I ride on a single charge?

The C11 can be fully charged in just 5 hours and features a 500W rated power motor, with a peak power of up to 678W, reaching a top speed of 40 km/h (25 mph). Additionally, it comes with 5 adjustable assist levels, and the 500W brushless geared motor offers high torque and low power consumption. Thanks to FIIDO's independent speed sensor algorithm, the C11 offers a riding range of up to 90 km (56 miles) on a single charge.

Can I ride on rough terrain?

The C11 features advanced shock absorbers for a smooth ride, even on rugged terrain. Additionally, our adjustable handlebars and Velo saddle are designed to ensure the rider's comfort during the journey.

How do I connect the C11 to the app?

Please download the "Fiido" application from the Google Play Store or the iOS App Store. After registering, simply use Bluetooth to connect your C11 to the app.

Is it possible to install a trailer after purchase?

The C11 is compatible with trailer installation, allowing you to enhance its utility post-purchase.

Can the battery be removed?

The battery is removable for easy replacement, though frequent removal is not recommended to maintain the bike's design integrity.

Is it possible to ride in rainy weather?

While the bike has an IP54 rating for general waterproofing, we advise against riding in severe weather for safety reasons.

What are the advantages of connecting my bike to thee Fiido Mate Smartwatch or Fiido App?

You can start the entire bike through the Fiido Mate or app effortlessly and monitor real-time sports data such as heart rate and blood oxygen during your ride. Plus, share and exchange cycling insights with enthusiasts worldwide, enhancing your riding experience.

What is the maximum weight capacity of the rear rack on the E-bike?

The rear rack, made of durable aluminum alloy, supports up to 25 kg (55 lbs), perfect for carrying children or pets.

Is there an anti-theft lock on the E-bike?

Yes, the C11 features an intelligent anti-theft lock that can be unlocked via key or app, providing enhanced security.

How do I unlock the top speed of my C11 E-bike?

To unlock the top speed of your C11 eBike, click this link to view the video: Fiido-C11-unboxing-video. Please start watching around the 4:35 mark.

Can I install a child seat on the C11 footrest board?

Yes, it can be installed. We recommend the following dimensions for installing the child seat: leg rest board spacing greater than 135 mm (5.3 inches).

What is the motor power of the C11?

The C11 is equipped with a powerful 500W motor, ensuring effortless riding.

What is the torque of the motor in Fiido C11?

The Fiido C11's 55 Nm torque motor provides powerful propulsion, making your rides smooth and effortless.

Do I need to insure this E-bike?

Insurance policies vary by country. We recommend consulting your local insurance provider to confirm whether purchasing insurance is necessary.

What are the dimensions of the child seat? Can you recommend some child seat brands?

For the Fiido C11's rear rack, it is recommended to install a child seat that is 17 cm to 20 cm wide and can carry a weight of up to 25 kg. Most child seats are generally designed for this weight. Here are some reputable brands you might consider: Bobike (Netherlands), Thule (Sweden), and OGK (Japan).

Can I install a bottle cage?

Yes, here are the standard specifications:
Bottle cage hole spacing: 64mm
Screw specifications: M5×P0.8×14

What items are included in the full bike package?

The box includes:
Fiido C11*1, Fenders*1, User Manual*1, Pedals*1, Ring Wrench*1, Allen Key*1, Charger*1, Adapter*1, Luggage Rack*1, Stand*1.

How long is the warranty?

The warranty periods are as follows:
(1) Frame: 36 months
(2) Display instrument, Controller, Charger, Main wiring harness, Fork, Handlebar, Stem, Seatpost: 12 months
(3) For other components, please refer to our warranty policy: Warranty Policy

Can I return or exchange a product with Fiido?

Yes, if you encounter major quality issues or significant defects within 30 days of receiving the product, you're eligible for a return or exchange. See our return policy page for more information.

Does Fiido accept Afterpay?

We currently offer installment payments through Klarna. For more information, please refer to the Klarna page: klarna

What is the shifting system of the C11?

The C11's shifting system has been upgraded from 6-speed to 7-speed, allowing for more flexibility in handling different terrains and improving your riding experience and efficiency.

Shipment
Do I need to pay for shipping and duties?

Shipping and duties are free for the UK, US, and EU, though delivery is unavailable in a small number of regions. For more information, please visit: Shipping Delivery

When will I receive the bike and accessories?

Standard delivery takes 3-7 business days.

Other
Is the display easy to repair and replace?

Yes. Our innovative display features a modular design, enabling quick replacement within 10 minutes. Most replacements can be done independently, or you can contact the nearest offline store for assistance.

How long is the warranty?

Most parts of the bike come with a one-year warranty. Please visit our warranty page for full details.

What is the recommended height range for riders?

The C11 is designed for riders between 150 cm (4'11") and 200 cm (6'6") in height, ensuring a comfortable fit.

What's In The Box?

Fiido C11*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Adapter*1
Rear Rack*1
Kickstand*1

Unboxing video

Fiido Mate

Ready to upgrade your ride with intelligent connectivity?

Fitness Tracking

It records all your riding data, witnessing every breakthrough you make.

Syncing riding data
Health Monitor

It tracks your heart rate and blood oxygen to keep you aware of your physical condition.

Real-time health data tracking
Achieve your daily goals
Proximity Start

Just hop on and ride instantly. Your Fiido Mate is always ready for a seamless start-up.

The ebike starts automatically when your Fiido Mate is nearby and shuts off on its own when you walk away.

(Notice: Measurement results are for reference only and are not intended for medical use.)

Ride Smarter with Our App

Your rides are automatically synced so you can monitor them in detail at any time.

Facebook Group

Join our Fiido Facebook community, a vibrant hub where you can share ideas, discover the latest updates, and connect with other users.
join now

Why Choose Fiido?

A great ride for a great price.

The company is a fast-growing Ebike brand that’s had its fair share of trials and tribulations—but has proven that it has what it takes to rise above.

Beautiful, well-built, incredible e-bike for this price segment.

The E-bike For People Who Say They’ll Never Get An E-bike

It's something that commuters will love riding daily.

Customer Reviews

Fiido C11- The Best Value City Cruiser
Fiido C11 - Easy-to-Ride Commuter E-Bike
An outstanding, high-performance E-bike.
FIIDO C11 - The game-changer among other brands.
I'm still very relaxed even when riding on gravel roads!
With this bike, you'll beat the traffic - FIIDO C11 CityE-Bike
The BEST City Electric Bike with ANTI-THEFT! Fiido C11

Customer Reviews

Based on 652 reviews
82%
(533)
15%
(101)
2%
(10)
0%
(3)
1%
(5)
L
L.B.
Totalement satisfait

Je suivais ce vélo depuis longtemps. J'avais évidemment pas mal de questions car je n'avais pas pu le tester avant la commande, et les délais de livraison/suivi n'étaient pas encore tops. Mais après 5 mois d'utilisation, je peux dire que je ne suis pas du tout déçu par ce vélo ! Un excellent rapport qualité/prix !

A
António Matos
Baterias Novas Em Sódio Sólido

Ganharíamos todos se as baterias fossem de sódio sólido. O mesmo tamanho terá menos carga, mas suportam muito mais recargas e precisam de menos tempo para carregar totalmente. Pode fazer-se uma combinação de duas baterias para mantermos a autonomia acima de 100km.
A China já produz essas baterias para automóveis.

J
J.M.
Tot nu toe perfect

Tot nu toe ben ik heel blij met de fiets. Hij fietst erg comfortabel en de verschillende standen zijn ideaal.

C
Carlos Ebert

Fiido C11 - Leichtes Urban E Bike

J
Jennie De Ruiter
Love this bike

Topfiets, alles klopt, verzending, aanlevering ,het pakket en alle onderdelen, gemakkelijk in elkaar te zetten en hij fietst fantastisch, en goed prijs erg blij mee !

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