Fiido C11 City E-bike

Name: Fiido C11 City E-bike
Brand: Fiido EU
SKU: C11-104B1-EU
Price: 899.0 EUR
Availability: InStock
Rating: 4.78 (695 reviews)

Fiido C11 - the best electric bike for a dynamic and safe city adventure.

Spread then drag

Don't ask me again.

Got it

Hydraulic Brakes

Quick Stop

499.2Wh

Removable Battery

90km

Long Range

IP54 Waterproof

Ingress Protection

7 Speed

Conquer Hills

55 N·m

Powerful motor

holiday season

Fiido C11 City E-bike

in stock

695 reviews

Fiido C11 - the best electric bike for a dynamic and safe city adventure.

€899,00 €1.099,00 Save €200,00

in stock

Size: Emerald Blue | 5'1" (155cm) - 6'5" (195cm)

Variant

Accessories

Rearview mirror

Free

€22,00

Front Basket for C11/C11 PRO/C22

€61,00

Fiido phone holder

€22,00

Bike Rack Pannier Bag

€66,00

Additional New Battery for C11/C11PRO

€267,00

Fiido Helmet

€66,00

Mate Watch for Titan/C21/C22/C11/T1 Pro/Air

€99,00

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Quantity:

Free Shipping

2-Year Warranty

30-Day Return

Hydraulic Brakes

Quick Stop

499.2Wh

Removable Battery

90km

Long Range

IP54 Waterproof

Ingress Protection

7 Speed

Conquer Hills

55 N·m

Powerful motor

Features at a Glance

Performance

Range: Up to 90km

Battery: 499.2Wh

Gears: 7-speed

Tires: 700c

Suspension: Shock-absorbing front fork

Payload: 120kg

Brakes: Hydraulic disc brakes

User-Friendly Features

Battery: Removable

Accessories: Rear rack included, optional front basket

Waterproof: IP54 full-bike

Rider Fit

Height: 155cm - 195cm

Seat & handlebar: Adjustable

What's In The Box?

Fiido C11*1

Fenders*1

User Manual*1

Pedals*1

Open Spanner*1

Allen Key*1

Charger*1

Rear Rack*1

Kickstand*1

FAQ

1. The bike's weight with and without battery?

24.5 kg with battery, 21.12 kg without. (3.38 kg battery.)
2. Can I ride smoothly without power?

Yes. Feels like a traditional bicycle when off.
3. How long is the warranty?

24 months on the whole ebike (excluding consumable parts). See Warranty Policy for more info.
4. Any test ride locations nearby? Any service centers nearby?

Yes, find them here.
5. What certifications does it have?

UN38.3 and MSDS. Battery meets EU standard.
6. Can I install a child seat? a bike trailer?

Yes. Child seat should be 17-20 cm wide, child’s weight ≤ 25kg. Consider brands like Bobike, Thule, and OGK.
Trailer compatibility: 11.8mm motor axle fits a 12.5-13mm hitch hole (≤5mm thick). For satety, ensure trailer wheel diameter < bike's.
7. Throttle available? Can it be disabled?

Both yes. Top speed 25 km/h on throttle. Use the app or unplug the cable to disable the throttle.
8. How to pay by installment?

Select Klarna at checkout. Split into four or pay in 30 days, both interest-free. Monthly also available. Up to €3000 per transaction.
More FAQs

Customer service: service@fiido.com;
Tel: (852)56216918, 9AM - 10PM (GMT+8), Mon to Fri

Overview

Spec

Reviews

Buy Now

A truly affordable city ebike for energizing urban rides.

Fiido C11 Story

The Fiido C11 is an enhanced version of the Fiido D4S, which was praised for its high performance and stability. However, customers felt the non-removable battery and lack of hydraulic disc brakes needed improvement. Recognizing these enhancements would elevate the riding experience, we integrated customer feedback with our innovations to create the Fiido C11, a superior city commuter e-bike. Following its debut, the C11 quickly gained recognition from experts as the best value choice among high-performance urban e-bikes. As Fiido celebrates its eighth anniversary, the C11 stands as a proud milestone in our journey.

Features

Hydraulic disc brakes

Delivers better power, stability, adjustability, and performance than traditional mechanical brakes.

Long Range

Up to 90 km of range for worry-free exploration. Range extendable with extra batteries.

Removable Battery

The 500Wh removable battery enables easy charging anywhere.

Multi Accessories

Rear rack and optional front basket greatly enhance the e-bike's versatility and practicality.

Savor the smoothness in every pedal.

Step-through Bike Frame Design

Fiido C11's step-through bike frame design provides easy mounting, comfortable riding, and increased safety.

5 PAS Mode Power Assist System

Effortlessly climb hills or navigate through headwinds with ease.

Ergonomic Velo Saddle

Velo saddle provides ultimate comfort on long, bumpy rides.

Front suspension fork

Front suspension fork enhances riding comfort, control, and safety while improving overall vehicle performance.

Adjustable Handlebars

Adjustable handlebars for the most comfortable riding angle.

High Configuration & Cost-effectiveness

Enhanced 7-Speed Shifting

Compared to the 6-speed, the 7-speed system delivers smoother transitions, improved riding efficiency, and greater adaptability.

700C Tires

Reflective sides on 700C tires boost visibility in dark.

Backlit LCD Display

Full-color display shows metrics, connects to watch for effortless activation.

Charging your phone

Concealed USB port for phone charging.

Brake Light

Auto-illuminating brake light ensures safety.

Strong torque motor

A 55Nm torque motor, ensuring exceptional power.

Loud Horn

Enhanced safety with loud, clear horn.

Headlight Swivels with Direction

Swiveling headlight delivers full visibility.

Real-world Range Testing

Full Throttle

Preset

Avg. Spd.

22.92

km/h

Range:

55.74

km

Spd. Unlocked

Avg. Spd.

30.92

km/h

Range:

30.12

km

Pedal Assist

ECO

Avg. Spd.

20.83

km/h

Range:

90.86

km

Normal

Avg. Spd.

22

km/h

Range:

66.50

km

Sport

Avg. Spd.

22.16

km/h

Range:

64.87

km

Turbo

Avg. Spd.

22.87

km/h

Range:

63.22

km

Turbo+

Avg. Spd.

23

km/h

Range:

62.50

km

(The results above were obtained with a rider weighing 80kg, in a flat road environment at 27℃. Please note that the cruising range can vary depending on riding conditions; refer to actual usage for more accurate information)

The Brand

We listen to our customers, whose insights flow into our lab and merge with with our creativity and expertise. Fiido's mission is to create practical and artistic e-bikes that truly respond to customer needs. By optimizing R&D and supply chains, we also make e-bikes more affordable. This commitment has made us one of the fastest growing e-bike brands in the world.

Specifications

DETAILS

Model Name

C11

Model Code

C11

Net Weight

24.5 kg

Payload

120 kg
FRAMESET

Frame

700C aluminum alloy step-through city frame

Fork

Suspension fork (40mm travel) with 100mm opening width

Headset

Aluminum alloy bearing headset
E-SYSTEM

Drive Unit

500W

Battery

DMEGC/EVE 499.2Wh

Charger

48V2A

Display

LCD 1.47 inch
DRIVETRAIN

Rear Derailleur

SHIMANO TY300D

Shifters

7-speed

Chain

KMC Z7

Crank

Aluminum alloy 52T

Rear Cogs

7-speed (14-28T)

Sensor

12-magnet speed sensor
BRAKES

Brakes

Dual-piston hydraulic disc brake with power cut-off

Brake Levers

Hydraulic disc brake
WHEELS

Front Hub

Aluminum alloy double-bearing barrel axle hub (quick release front axle)

Rims

Aluminum alloy double-layer rim

Spokes

Stainless steel spokes with brass nipples

Tires

CST 27.6*1.57
COMPONENTS

Handlebar

Aluminum alloy (Length: 635mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm)

Stem

Aluminum alloy adjustable stem

Grips

TPR non-slip handle grip (Length: about 130mm)

Saddle

VELO vacuum full-fit saddle

Seatpost

Aluminum alloy clamp head seatpost (Length: 400mm, Diameter: 33.9mm)

Geometry

All measurements provided in mm unless otherwise noted.

Rider heights	5'1" (155cm) - 6'5" (195cm)
Wheel size	CST 700*40C
A-Seat tube	450
B-Seat tube angle	73°
C-Head tube	190
D-Head angle	70.5°
E-Top tube length	605
F-Standover height	572
G-BB drop	68
H-Rear Center	468
I-Wheelbase	1115
J-Reach	398
K-Stack	676
L-Maximum seat height	1050
M-Minimum seat height	790
N-Rear rack height	755
O-Total length	1820
P-Handlebar height	1150
Q-Handlebar length	670
R-Rear Rack Load	25kg
S-Sear rack outer diameter length	300
T-Rear rack width	128

FAQ

Return and Refund

Can I return the e-bike if I’m not satisfied?

Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.

Who is responsible for the return shipping costs?

If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.

How long will it take to receive my refund?

Refund processing times depend on the order status:

Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.

After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.

Order Processing and Delivery

How long does it take to process and ship my order?

Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.

How can I track my order?

Once your order ships, you’ll receive an email with tracking information to monitor its progress.

Repair and Warranty

What should I do if my e-bike needs repair?

If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.

What is the warranty period for the e-bike?

We offer the following warranty coverage:

- 36 months on the frame.

- 24 months on the whole ebike (excluding consumable parts)

See Warranty Policy for more info.

Product Details

Is the display easy to replace?

Yes, modular design allows quick replacement within 10 minutes.

What does the app do? How does the bike connect to the app?

You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.

Which factors contribute to the riding range?

Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.

Can the bike handle rough terrain?

Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.

What is the top speed?

25 km/h.

What is the rear rack capacity?

25 kg (55 lbs).

What's In The Box?

Fiido C11*1

Fenders*1

User Manual*1

Pedals*1

Open Spanner*1

Allen Key*1

Charger*1

Rear Rack*1

Kickstand*1

Unboxing video

Het is een uiterst luxe fiets.

Bici bella ma cambio non di buona qualità molto difficile da regolare fa uscire la catena in continuazione. Istruzioni solo in inglese mancano in italiano

Love my bike

Delighted with my C11Pro City E-bike. My previous Fiido was a D4S folding bike which is fabulous too but this is like a Rolls Royce in comparison!! Getting used to the higher tyres and gears and throttle at the moment and loving every minute👍👏👏

Fiido c11pro

Ik ben zeer tevreden over mijn aankoop.
2 × fiido c11 pro en op twee weken was al in België
MVG

Macht richtig Spaß!

Solides E-Bike, das für den Preis ne tolle Aussattung hat.

1 2 3

Fiido Mate

Ready to upgrade your ride with intelligent connectivity?

Fitness Tracking

It records all your riding data, witnessing every breakthrough you make.

Syncing riding data

Health Monitor

It tracks your heart rate and blood oxygen to keep you aware of your physical condition.

Real-time health data tracking

Achieve your daily goals

Proximity Start

Just hop on and ride instantly. Your Fiido Mate is always ready for a seamless start-up.

The ebike starts automatically when your Fiido Mate is nearby and shuts off on its own when you walk away.

(Notice: Measurement results are for reference only and are not intended for medical use.)

Ride Smarter with Our App

Your rides are automatically synced so you can monitor them in detail at any time.

Facebook Group

Join the vibrant Fiido community to stay up-to-date and connect with fellow riders. Tell us what you want to see in our future products — our CTO is listening!

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