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Fiido C11 Pro City E-bike

695 reviews
Trusted by 10000+ riders, Fiido C11 is now even better.
Sale price€1.099,00 Regular price€1.799,00 Save €700,00
Standard size: 5'1" (155cm) - 6'5" (195cm)
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Front Basket for C11/C11 PRO/C22

€61,00
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Fiido phone holder

€22,00
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Bike Rack Pannier Bag

€66,00
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Rearview mirror

€22,00
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Additional New Battery for C11/C11PRO

Note: The silver switch button indicates the new version.
The current C11/C11PRO model uses this new battery.
If your C11 battery has a black switch button, it's the old version.
Please check carefully to avoid purchasing the wrong version.

€267,00
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Fiido Helmet

€66,00
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Mate Watch for Titan/C21/C22/C11/T1 Pro/Air

€99,00
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eBike Kids Trailer

Compatible with all Fiido electric bike models. (Note: Not compatible with electric scooters Q1, Q1S, Q2, B1, K1)
For 1 or 2 children/
Steel structure/
Capacity:40kgs/
20'' rear wheels/
Interior length:73cm/
seat width:60cm/ 
Interior height:60cm/
5 point harness/
Padded seat/ With tough plastic bottom/
EN15918 tested

€398,00
€648,00
add accessory
Accessories
Front Basket for C11/C11 PRO/C22
€61,00
Fiido phone holder
€22,00
Bike Rack Pannier Bag
€66,00
Rearview mirror
€22,00
Additional New Battery for C11/C11PRO
€267,00
Fiido Helmet
€66,00
Mate Watch for Titan/C21/C22/C11/T1 Pro/Air
€99,00
eBike Kids Trailer
€398,00
€648,00
Show more
Free Accessories Included
Rear Rack for C11/C11 PRO
€75,00
FREE
Rear Rack for C11/C11 PRO
Mudguard Set for C11/C11 PRO
€80,00
FREE
Mudguard Set for C11/C11 PRO
Created with Pixso.
Free Shipping
Created with Pixso.
2-Year Warranty
Created with Pixso.
30-Day Return
Torque Sensor
Mivice S200
Hydraulic Disc Brake
Instant & Powerful Stops
Up to 104 km
Long Range
499.2Wh
Removable Battery
250W
Motor Power
IP54 Waterproof Rating
Ingress Protection
Features at a Glance
Performance
Sensor: Mivice torque sensor
Range: Up to 104km
Battery: 499.2Wh
Motor: 250W
Gears: 7-speed
Brakes: Hydraulic disc brakes
Suspension: Shock-absorbing front fork
Payload: 120kg
User-Friendly Features
Battery: removable
Accessories: Rear rack included, optional front basket
Waterproof: IP54 full-bike
Rider Fit
Height: 155cm - 195cm
Seat & handlebar: Adjustable
What's In The Box?
Fiido C11 Pro*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Rear Rack*1
Kickstand*1
FAQ
  • 1. The bike's weight with and without battery?
    24.5 kg with battery, 21.12 kg without. (3.38 kg battery.)
  • 2. Can I ride smoothly without power?
    Yes. Feels like a traditional bicycle when off.
  • 3. How long is the warranty?
    24 months on the whole ebike (excluding consumable parts). See Warranty Policy for more info.
  • 4. Any test ride locations nearby? Any service centers nearby?
    Yes, find them here.
  • 5. What certifications does it have? Is it compliant with EU regulations?
    EN15194, UN38.3 and MSDS. Battery meets EU standard.
    EU compliant with 250W motor.
  • 6. Can I install a child seat? a bike trailer?
    Yes. Child seat should be 17-20 cm wide, child’s weight ≤ 25kg. Consider brands like Bobike, Thule, and OGK.
    Trailer compatibility: 11.8mm motor axle fits a 12.5-13mm hitch hole (≤5mm thick). For satety, ensure trailer wheel diameter < bike's.
  • 7. Throttle available? Can it be disabled?
    Both yes. Top speed 6 km/h on throttle. Use the app or unplug the cable to disable the throttle.
  • 8. How to pay by installment?
    Select Klarna at checkout. Split into four or pay in 30 days, both interest-free. Monthly also available. Up to €3000 per transaction.
  • More FAQs
    Customer service: service@fiido.com;
    Tel: (852)56216918, 9AM - 10PM (GMT+8), Mon to Fri

The Story of Fiido C11 Pro

Fiido C11 Pro is upgraded from Fiido C11, which has won over the hearts of more than 10,000 riders since its March launch. Some riders expressed a desire for a more responsive pedal sensor. We listened, and Fiido C11 Pro was born.

Torque Sensor

EN 13849 Certified

Ultra-High Tolerance, Near-Natural Cycling Experience

The patented non-contact sensing tech (world only) offers great reliability and long-term stability, detecting pedal pressure within 0.01 seconds for precise power output.

Resistant to Rain, 100% Dust-Tight

Rated IP67, top civilian rating. Can sustain up to depths of 15cm to 100cm of water for 30 minutes max.

Robust, Durable, 0-Maintenance

Withstands harsh weather conditions and minimizes risks from wear, failure, or damage with the concealed structure.

Minimalist Setup, Easy to Install

Simply replace the original frame’s centre column to set up - easy for professional and commuter riders alike.

499.2Wh High-Capacity Removable Battery

EU Standard Compliant

Charge Once, Commute All Week

Range increased to 104km — 35% longer range than standard commuter ebikes and 16% than the C11 — with the 499.2Wh (48V, 10.4Ah) battery and energy-saving torque tech.

Portable Charging, Anywhere, Anytime

Charge without moving your e-bike, thanks to the removable battery design. Battery upgradable for longevity plus easier maintenance.

Frost and Explosion-Proof, Withstands Bad Weather

Passed 10+ tests, including charge-discharge, temperature, and short-circuit. BMS technology.

Features You'll Love

Stop With a Light Touch

Deliver max. force feedback and top braking power using dual-piston hydraulic disc brakes.

Powerful, Noise-Free Hill Climbs

55Nm low-resistance motor. High torque for ascents. Low-noise brushless structure. 250W, EU compliant and energy efficient.

Faster on Flat Roads, Easier on Ramps

Higher speed than belt-chain bikes on flats, effortless on hills. Shimano 7-speed 11:32T gear ratio optimizes riding on every terrain.

Ready for Rain or Snow

Full-bike resistance to dust and splashes. Reliable use in all weathers with IP54 rating.

Walk Uphill and Transport Items with Ease

Smooth, no-resistance pushing with one-touch assist.

Clear Readings in Any Weather

Readable in rain or bright sunlight, 1.47-inch color HD display for reliable info access.

Shock Minimized

Smooth, stable rides on rough roads with suspension front fork.

Safety Enhanced

Stay visible with the ultra-bright front light, and alert traffic with the automatic brake light, which activates when slowing.

Suits Diverse Heights and Riding Scenarios

Mount easily in skirts, no bike tilting when carrying fragile items — step-thru frame, adjustable seat and handlebar ensure compatibility.

3-Device Data Sync

Sync riding data across the display, app and our exclusive Fiido watch, which tracks heart rate and blood oxygen to keep you updated on health.

Real-world Range Testing

Pedal Assist
ECO
Avg. Spd. 
20.43
 km/h
Range: 
104.37
 km
Sport
Avg. Spd. 
21.72
 km/h
Range: 
87.42
 km
Turbo
Avg. Spd. 
22.3
 km/h
Range: 
80.13
 km
(The results above were obtained with a rider weighing 80kg, in a flat road environment at 27℃. Please note that the cruising range can vary depending on riding conditions; refer to actual usage for more accurate information)

Specifications

  • DETAILS
    Model Name
    C11 Pro
    Model Code
    C11 Pro
    Net Weight
    24.5 kg
    Payload
    120 kg
  • FRAMESET
    Frame
    700C aluminum alloy step-through city frame
    Fork
    Aluminum alloy suspension fork (40mm travel) with 100mm opening width
    Headset
    Aluminum alloy bearing headset
  • E-SYSTEM
    Drive Unit
    250W
    Battery
    DMEGC/EVE 499.2Wh
    Charger
    48V2A
    Charging Time
    5h
    Display
    LCD 1.47 inch
  • DRIVETRAIN
    Rear Derailleur
    SHIMANO TY300D
    Shifters
    7-speed
    Chain
    KMC Z7
    Crank
    Aluminum alloy 52T
    Rear Cogs
    SHIMANO TZ500 7S (14-28T)
    Sensor
    Torque Sensor Mivice S200
    Throttle
    Max speed on throttle: 6 km/h
  • BRAKES
    Brakes
    Dual-piston hydraulic disc brake with power cut-off
    Brake Levers
    Hydraulic disc brake
  • WHEELS
    Front Hub
    Aluminum alloy double-bearing barrel axle hub (quick release front axle)
    Rims
    Aluminum alloy double-layer rim
    Spokes
    Stainless steel spokes with brass nipples
    Tires
    CST 27.6*1.57
  • COMPONENTS
    Handlebar
    Aluminum alloy (Length: 635mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm)
    Stem
    Aluminum alloy adjustable stem
    Grips
    TPR non-slip handle grip (Length: about 130mm)
    Saddle
    VELO vacuum full-fit saddle
    Seatpost
    Aluminum alloy clamp head seatpost (Length: 400mm, Diameter: 33.9mm)

Geometry

All measurements provided in mm unless otherwise noted.
Rider heights 5'1" (155cm) - 6'5" (195cm)
Wheel size CST 700*40C
A-Seat tube 450
B-Seat tube angle 73°
C-Head tube 190
D-Head angle 70.5°
E-Top tube length 605
F-Standover height 572
G-BB drop 68
H-Rear Center 468
I-Wheelbase 1115
J-Reach 398
K-Stack 676
L-Maximum seat height 1050
M-Minimum seat height 790
N-Rear rack height 755
O-Total length 1820
P-Handlebar height 1150
Q-Handlebar length 670
R-Rear Rack Load 25kg
S-Sear rack outer diameter length 300
T-Rear rack width 128

FAQ

Return and Refund
Can I return the e-bike if I’m not satisfied?

Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.

Who is responsible for the return shipping costs?

If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.

How long will it take to receive my refund?

Refund processing times depend on the order status:

Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.

After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.

Order Processing and Delivery
How long does it take to process and ship my order?

Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.

How can I track my order?

Once your order ships, you’ll receive an email with tracking information to monitor its progress.

Repair and Warranty
What should I do if my e-bike needs repair?

If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.

What is the warranty period for the e-bike?

We offer the following warranty coverage:

- 36 months on the frame.

- 24 months on the whole ebike (excluding consumable parts)

See Warranty Policy for more info.

Product Details
Is the display easy to replace?

Yes, modular design allows quick replacement within 10 minutes.

What does the app do? How does the bike connect to the app?

You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.

Which factors contribute to the riding range?

Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.

Can the bike handle rough terrain?

Yes. You pedal lighter on moderately uneven paths with a torque sensor, a high-torque motor, and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.

What is the top speed?

25 km/h.

What is the rear rack capacity?

25 kg (55 lbs).

What's In The Box?

Fiido C11 Pro*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Rear Rack*1
Kickstand*1

Unboxing video

Customer Reviews

Based on 695 reviews
82%
(570)
15%
(107)
1%
(10)
0%
(3)
1%
(5)
A
Adel Alsayed

Het is een uiterst luxe fiets.

A
Andrea Alterio

Bici bella ma cambio non di buona qualità molto difficile da regolare fa uscire la catena in continuazione. Istruzioni solo in inglese mancano in italiano

M
Mary
Love my bike

Delighted with my C11Pro City E-bike. My previous Fiido was a D4S folding bike which is fabulous too but this is like a Rolls Royce in comparison!! Getting used to the higher tyres and gears and throttle at the moment and loving every minute👍👏👏

D
Dirk Blancquaert
Fiido c11pro

Ik ben zeer tevreden over mijn aankoop.
2 × fiido c11 pro en op twee weken was al in België
MVG

T
Tech4Fun Youtube
Macht richtig Spaß!

Solides E-Bike, das für den Preis ne tolle Aussattung hat.

Judge.me YouTube video placeholder
Fiido Mate

Ready to upgrade your ride with intelligent connectivity?

Fitness Tracking

It records all your riding data, witnessing every breakthrough you make.

Syncing riding data
Health Monitor

It tracks your heart rate and blood oxygen to keep you aware of your physical condition.

Real-time health data tracking
Achieve your daily goals
Proximity Start

Just hop on and ride instantly. Your Fiido Mate is always ready for a seamless start-up.

The ebike starts automatically when your Fiido Mate is nearby and shuts off on its own when you walk away.

(Notice: Measurement results are for reference only and are not intended for medical use.)

Ride Smarter with Our App

Your rides are automatically synced so you can monitor them in detail at any time.

Facebook Group

Join the vibrant Fiido community to stay up-to-date and connect with fellow riders. Tell us what you want to see in our future products — our CTO is listening!
Join Now

Why Choose Fiido?

A great ride for a great price.

Fiido is a fast-growing Ebike brand that's had its fair share of ups and downs—but has proven that it has what it takes to rise above.

Beautiful, well-built, high-quality E-bike for this price segment.

The E-bike for People Who Say They'dll Never Get An E-bike.

It's something that commuters will love riding daily.

Customer Reviews

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Beautiful, affordable city electric bike
The Fiido C11 Pro Upgrade is Here – A Comparison of the New vs. Classic Model
Fiido C11- The Best Value City Cruiser
Fiido C11 - Easy-to-Ride Commuter E-Bike
An outstanding, high-performance E-bike.
FIIDO C11 - The game-changer among other brands.
I'm still very relaxed even when riding on gravel roads!
With this bike, you'll beat the traffic - FIIDO C11 CityE-Bike
The BEST City Electric Bike with ANTI-THEFT! Fiido C11
FIIDO C11 PRO: A new level of style and performance.
Fiido C11 Pro - the evolution of the popular C11 | E-bike Review
The BEST city bike is back with 2 upgrades (1 aesthetic) Fiido C11 Pro
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