On a single charge, the Fiido C11 Pro delivers up to 104 km (65 miles). C11 Pro's over-100-km range makes it the best long-range electric bike for commuting and weekend rides, allowing city riders to handle multiple days of work travel, school runs, or extended urban routes without frequent recharging. As with all e-bikes, actual mileage may vary depending on total payload, terrain, weather conditions, and the assistance level used.
Yes, the Fiido C11 Pro is one of the best electric commuter bikes for daily rides to work across Europe. Compared with other electric commuter bikes, the Fiido C11 Pro stands out for its lightweight design, long range of up to 104 km (65 miles), and IP54 water-resistance rating. These features make it a practical choice for daily commuting across varied urban routes and in changing weather conditions.
Yes, the Fiido C11 Pro effortlessly tackles steep city inclines and hills without making you sweat. The C11 Pro is equipped with a 250W motor (55 Nm of torque) and a 7-speed drivetrain. This Fiido C11 Pro electric commuter bike also features an advanced Mivice torque sensor that dynamically responds to your pedaling effort for a smooth, natural, and effortless climb.
Yes, the Fiido C11 Pro is a reliable choice for heavier riders, supporting a maximum total payload of 120 kg (264 lbs). Constructed with a reinforced aluminum alloy frame, the C11 Pro pairs 55 Nm of motor torque with responsive hydraulic disc brakes and an advanced Mivice torque sensor. This powerful combination allows the C11 Pro to deliver steady hill climbing, natural pedal assistance, and dependable stopping power under full weight capacity.
Yes. The Fiido C11 Pro features a removable 499.2 Wh battery that you can securely remove and conveniently carry to charge at home or in the office using a regular wall outlet. The C11 Pro's portable design means you don't need to bring the entire e-bike indoors, making daily charging easier for commuters.
Yes, the Fiido C11 Pro is well-equipped for everyday cargo, with a sturdy rear rack and a 120 kg (264 lb) maximum total payload. Its 55 Nm motor and Mivice torque sensor provide responsive assistance when carrying groceries, work bags, and other essentials. Compatible accessories, including front baskets, pannier bags, pet trailers, and child trailers, add versatility for daily errands and family outings.
The Fiido C11 Pro is ideal for daily commuters and urban riders who need a versatile e-bike for work commutes, city errands, and everyday cargo. It also makes a practical second e-bike for families who already own a family e-bike but want a lighter, more agile option for solo rides.
The Fiido C11 Pro makes an exceptional gift for milestones such as graduations, starting a new job, birthdays, or major holidays like the winter gifting season. It is an ideal present for recent graduates transitioning to campus or career commuting, or for loved ones seeking a reliable, high-performance urban commuter that upgrades their daily travel and active lifestyle.
Yes, the Fiido C11 Pro is one of the most popular e-bike for a 5-mile daily city commute. C11 Pro features a 499.2 Wh removable battery delivers up to 104 km (65 miles) per charge a long-range, allowing all riders to go a full week on one charge depending on assistance levels. Even when hauling daily cargo or running errands, its efficient power management handles the load with ease, leaving you with ample range for weekend leisure rides and short suburban excursions.
Yes, the Fiido C11 Pro accommodates a wide range of rider heights from 155 cm to 195 cm (5'1" to 6'5"). The C11 Pro features a low step-through frame for easy mounting, the C11 Pro allows shorter riders to board effortlessly, while the adjustable seat and handlebars help taller riders find a comfortable riding position.
The Fiido C11 Pro weighs about 24.5 kg (54 lbs). It is light on handling, but it is not an ultralight e-bike. Riders who want a true lightweight e-bike (about 13.5-20 kg or 30-45 lbs) should consider lighter models such as the Fiido Air (13.75 kg), D3 Pro (17.5 kg), or C21 (18 kg). The C11 Pro suits riders who value a 499.2Wh removable battery and up to 104 km of range over minimum weight.
Yes, the Fiido C11 Pro works well as a second family e-bike, especially for households that already own a cargo or regular e-bike. Its low step-through frame suits riders of different heights (about 5'1" to 6'5"), and the 499.2Wh removable battery covers errands, school runs, and short commutes. It comes with a rear rack rated for 25 kg, and Fiido offers a front basket, pannier bag, rear rack bag, and kids trailer as add-ons. At about 54 lbs, it is best stored at ground level.
Yes, the Fiido C11 Pro e-bike is a top choice to replace a car for most short city trips. The C11 Pro works best for daily commutes, school runs, grocery shopping, errands, and trips to the gym, café, or local park, typically within 5-15 miles. This popular electric commuter bike delivers a range of up to 104 km (about 65 miles) per charge, a 25 kg rear rack for everyday loads, and optional front baskets. Plus, its low step-through frame and IP54 weather protection ensure comfortable, year-round city riding without the parking hassle.
Yes, the Fiido C11 Pro is a great choice for beginners and seniors. Its low step-through frame is easy to get on and off, and the torque sensor delivers smooth, natural pedal assist. Hydraulic disc brakes, front suspension, and an angle-adjustable stem add confident, comfortable riding for most adults from about 5'1" to 6'5".
Yes, the Fiido C11 Pro is worth it for riders who want a feature-rich city e-bike at a budget-friendly price. It includes a torque sensor for natural pedal assist, a 250W motor with 55 Nm of torque, a removable 499.2Wh battery with up to 104 km (about 65 miles) of claimed range, hydraulic disc brakes, and a rear rack. Independent reviewers rate it as one of the better-value torque-sensor city e-bikes.
Yes, modular design allows quick replacement within 10 minutes.
You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.
Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.
Yes. You pedal lighter on moderately uneven paths with a torque sensor, a high-torque motor, and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.
25 km/h.
25 kg (55 lbs).
Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.
If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.
Refund processing times depend on the order status:
Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.
After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.
Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.
Once your order ships, you’ll receive an email with tracking information to monitor its progress.
E-Bikes: Expected delivery within 5-10 business days, depending on your location.
E-Scooters: Shipped from China, with an estimated delivery time of 60-80 business days, depending on your location.
Accessories: Shipped from China, with an estimated delivery time of 15-20 business days, depending on your location.
Delivery to remote locations may take longer, and the estimated time will depend on your location and the carrier's availability.
Total shipping time is counted by adding the estimated shipping date on the product page to the standard delivery time for your region.
Case 1: No account registered → Just sign up with the email you used for your order, and the information will be linked automatically.
Case 2: Registered email doesn't match order email → Contact us and provide both email addresses, and we’ll help you merge the orders.
✅ Before the tracking number is generated: Contact us via email (service@fiido.com) to make changes.
❌ After shipping: No changes could be made due to shipping agreements. Please double-check your information before placing an order. If you really need changes, please contact us — note that there may be extra logistics fee.
Once your order is shipped, you’ll receive a shipping confirmation email with a tracking link — you can click it directly to check the status.
Or log in to your account to view your tracking details. Click here.
If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.
We offer the following warranty coverage:
- 36 months on the frame.
- 24 months on the whole ebike (excluding consumable parts)
See Warranty Policy for more info.
📌 Reason: The package may have been compressed or bumped during the transition.
💡 What to do: Take clear photos of the shipping label and SKU label of the product(s) on the box. Then record a full unboxing video (without editing). If you find any damaged parts inside, we’ll send you free replacement parts or arrange compensation.
📌 Reason: Small parts may get stuck in the packaging or the package may be opened during transit.
💡 What to do: Verify box seals are fully intact with no signs of tampering. When unboxing, film in a continuous shot without pauses, clearly showing the bike and all parts. If you confirm any missing parts, contact us with photos and videos, and we’ll prioritize sending the replacements to you.
Please keep the original packaging and all components for at least 30 days after delivery. This helps with any necessary repairs or returns.
